Google Cloud Provider outage

Incident Report for Particle Health

Resolved

This incident has been resolved.
Posted Jun 12, 2025 - 17:29 EDT

Update

We are declaring the incident to be over.

We have confirmed that all systems have gone back to normal processing, starting with about 4:45 pm Eastern time. Since then our system has been operating normally.
Posted Jun 12, 2025 - 17:26 EDT

Update

We are now seeing queries go through successfully. We are continuing to monitor the situation.
Posted Jun 12, 2025 - 17:07 EDT

Update

Google Cloud Platform posted an update that the region where we are hosted is starting to come back up. We are continuing to monitor the situation and will continue providing updates.
Posted Jun 12, 2025 - 17:05 EDT

Update

We are continuing to monitor for any further issues.
Posted Jun 12, 2025 - 14:26 EDT

Monitoring

Particle is actively monitoring an outage with Google Cloud Provider affecting all Particle service. We will update the status as soon as the Google incident is resolved.
Posted Jun 12, 2025 - 14:24 EDT
This incident affected: Particle Sandbox, Particle Production API, Notification System (Webhooks), and Bi-directionality.